Dental Office Review

1 00:00:06.171 --> 00:00:09.660 Our first visit was very comfortable. 2 00:00:09.690 --> 00:00:14.357 The staff was very nice, very accommodating, 3 00:00:14.771 --> 00:00:18.180 and Dr. Mormino was very professional. 4 00:00:18.210 --> 00:00:22.390 When I first came through the Smiles here with Dr. Mormino, 5 00:00:23.157 --> 00:00:24.940 he told me a plan that he had for me 6 00:00:24.941 --> 00:00:30.029 because I had a tooth that was missing and he was going to replace it. 7 00:00:31.529 --> 00:00:33.600 He gave me a plan how he was going to do it. 8 00:00:33.630 --> 00:00:35.080 He matched it up perfectly. 9 00:00:35.110 --> 00:00:36.380 He did everything right. 10 00:00:36.410 --> 00:00:38.520 I was a little nervous at first because 11 00:00:38.520 --> 00:00:41.914 I'm afraid of needles, but he said, "Don't worry about it, I'll take care of you." 12 00:00:43.043 --> 00:00:46.860 Ever since I've been coming here over 20 years, I've never had any pain. 13 00:00:46.890 --> 00:00:48.480 Well, other places I visited, 14 00:00:48.510 --> 00:00:54.460 they didn't treat you as a customer, like with any customer service. 15 00:00:55.729 --> 00:00:59.714 They said, you were just somebody that came in 16 00:00:59.957 --> 00:01:01.914 and he was going to do something, that was it." 17 00:01:02.410 --> 00:01:04.649 Here you come in, he treats you nice, 18 00:01:04.650 --> 00:01:07.114 the whole thing, it's like you were in the family. 19 00:01:07.290 --> 00:01:14.229 He sits and he listens to us and what our concerns are about anything. 20 00:01:14.800 --> 00:01:18.086 Well, I think this office is unique 21 00:01:18.690 --> 00:01:23.286 because the doctor cares so much about his patients. 22 00:01:23.814 --> 00:01:26.842 You call him anytime and he'll answer you. 23 00:01:26.843 --> 00:01:28.640 If you have a question, he'd come in anytime. 24 00:01:28.640 --> 00:01:31.420 He tells you if you have any problems, just call me, come in. 25 00:01:31.450 --> 00:01:33.529 'Cause I've done it, because I was in the city 26 00:01:33.530 --> 00:01:35.471 and I broke one of my temporaries 27 00:01:35.870 --> 00:01:38.440 and I know he was closing, but he said, "Just come in." 28 00:01:38.470 --> 00:01:39.814 He waited for me to come in. 29 00:01:40.543 --> 00:01:42.400 There's a lot of people who won't do that. 30 00:01:42.401 --> 00:01:44.971 Dr. Mormino will do that for you.